actuality.log


Tuesday, February the 1st, 2005

I bought some new hardware for a computer at work. Said hardware needed some random cable to work. Said cable costs some 8$.

Like a fool, I order the cable from Dell, since the computer is from them, and psychologically, people around would feel better if only “Dell certified” things end up in the box.

Shipping costs for said cable is over 8$, even on the most basic option Dell provides.

Dell, in some fucked up business move, uses DHL to ship said cable.

Retarded delivery boys (girls?) at DHL will not mention when they are going to show up the next day to try to redeliver once they’ve missed you, other than to say “PM”. Nice move geniuses, now all I have to do is wait for you from 12:00+ PM in the middle of the fucking afternoon through 12:00- PM in the middle of the night.

Obviously, said delivery company misses me all three times.

Since said delivery company is such a big shop, their nearest “pickup center” is a couple of cities away.

I call to try to ask them if they’re willing to ship it from their pickup center to my home, for a nominal fee.

They say, of course, for a nominal fucking fee of 15$.

All in all, I’ve almost decided to cut my losses to just the original 8$ + morethan8$shipping and let them have the fucking cable.

This is a printer-friendly version of the journal entry “God damn it” from actuality.log. Visit http://emphaticallystatic.org/earlier/god-damn-it/ to read the original entry and follow any responses to it.

3 Responses to “God damn it”

  1. pul| says:

    I know how this feels. I went through a similar (although less traumatic) experience with UPS. A 13$ PCMCIA card (on rebate obviously) was shipped to me for 15 bucks after 3 days of waiting at home for such geniuses to appear. And guess what, they end up delivering the package at my department even after a delivery request change was issued, twice. Un-freaking-believable!

  2. wahgnube says:

    I don’t see how this is similar.

  3. pUl| says:

    ok, it is not exactly “similar”. All I wanted to say was that there is a lack of organization in such courier companies, the irony being that they do the routine in and out everyday, and yet they appear to ensure that the customer is always kept confused. Like how you were wondering about the delivery time, like how I called them twice to change the delivery location and it ends up being delivered to the original address. The similarity is in the trouble we customers have to endure even after having paid for the service.


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